Welcome to [Lasuns Ventures]. This Cancellations and Refunds Policy outlines the terms and conditions regarding the purchase, cancellation, and refund of our digital services. Please read this policy carefully before making a purchase. By using our website and purchasing our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this policy.
1. Service Acknowledgment
Before completing your purchase, it is crucial to understand the nature of our offerings. [Lasuns Ventures] provides digital services, which may include but are not limited to, [list your services, e.g., downloadable software, access to online courses, digital templates, consulting reports, etc.]. These are intangible products that are often made available to you immediately or upon completion. Due to the digital nature of these services, they cannot be “returned” in a traditional sense. As such, we have a strict no-cancellation and no-refund policy to protect our intellectual property and the immediate value we deliver.
2. No Cancellation Policy
All sales are final. Once you have completed the checkout process and your payment has been successfully processed, your purchase is considered complete and binding. We do not accept requests for order cancellations after the purchase has been made. This is because our systems often grant you immediate access to the service, resources, or information you have paid for, and the value is considered delivered at the point of sale.
We strongly encourage you to:
- Carefully review your cart and the specific service you are purchasing before proceeding to payment.
- Ensure that the service meets your specific needs and requirements.
- Contact our support team with any pre-purchase questions at [Your Support Email].
3. No Refund Policy
We stand by the quality and description of our services. However, we operate on a strict no-refund basis. Refunds will not be issued for any reason after a purchase has been made, including but not limited to:
- Change of Mind: If you change your mind after purchasing the service.
- Purchase Errors: If you accidentally purchased the wrong service or made a duplicate purchase. It is the customer’s responsibility to verify their selections before confirming the payment.
- Dissatisfaction: If you are dissatisfied with the service, provided the service was delivered as described.
- Non-Use: If you do not use the service after purchase.
- Insufficient Understanding: If you did not fully understand the service’s features or capabilities at the time of purchase.
By completing a purchase, you acknowledge that you are agreeing to these terms and waive any right to a refund, except in the specific case of a failed payment status as outlined in Section 4.
4. Payment Status Issues and Gateway Refunds
The only exception to our financial transactions occurs in the event of a payment processing error. If there is a problem with your payment status—for instance, if your payment is declined, fails to process, or is flagged as fraudulent by our secure payment gateway—the transaction will not be completed.
In such cases, no service will be rendered, and no money will be transferred from your account to ours. If a temporary authorization hold is placed on your funds by your bank or financial institution, this is not a completed charge. These holds typically fall off your account within a few business days according to your bank’s policy. The funds will be released back to you by the payment gateway; we do not and cannot control this process.
Important: Lasuns Ventures] does not directly handle these fund releases. The reversal is managed entirely by the payment gateway (e.g., Razorpay) and your financial institution. If you see a pending charge for a failed transaction, you must contact your bank or card issuer for clarification on the hold’s duration. We do not issue refunds for failed transactions because no money is ultimately received by us.
5. No Autopay or Recurring Billing
For your peace of mind, please be aware that [Your Website Name] does not utilize any automatic payment (autopay) or recurring billing systems for the one-time services we currently offer. Each transaction is a discrete, one-time purchase that requires your explicit authorization at the time of sale. You will not be automatically charged again in the future for a service you have already purchased.
6. Our Commitment: No Unauthorized Charges
We operate with the highest level of financial integrity. We firmly state that no money will be taken from your account at any cost for services you have not explicitly authorized. Our payment process is designed to be transparent and secure. The only scenario in which funds leave your account is when you successfully complete a one-time purchase for a specified service.
7. Contact Us for Payment Issues
If you believe there has been an error in your payment, such as a duplicate charge or a charge for a transaction you did not authorize, please contact us immediately at [+917014500186]. We will gladly investigate the issue in cooperation with our payment gateway provider to resolve the matter. Please note that for all other inquiries related to refunds and cancellations, our strict policy as outlined above will apply.
Thank you for your understanding and for choosing [Lasuns Ventures]. We are committed to providing you with valuable services and a transparent purchasing experience.